Approval before repair
You stay in control of the decision and the quoted work.
We inspect first, explain what we find, and wait for your approval before beginning the repair.
Five clear steps, with your approval at the center.
Bring in the device and the accessories connected to the problem. We start with a preliminary inspection to understand the symptoms and likely repair path.
We explain what we found, what the repair would involve, the estimated timing, and the price based on the model, damage, and parts availability.
No repair begins until you understand the plan and approve the quote. If you decide not to continue, we stop before repair work begins.
We complete the approved work, handle the device carefully, and test the repaired function before letting you know it is ready.
At pickup, we review the completed work and your warranty. Keep the repair receipt or other proof of service in case you need warranty support.
Many common repairs can be completed the same day or next day. Timing depends on the device, damage, parts availability, and required testing.
Coverage begins on the pickup date and applies to defects in the parts we replaced and our repair workmanship.
New accidental damage, liquid exposure, software issues, unrelated faults, and problems with parts we did not replace are not covered. Contact the shop and provide your repair receipt or other repair record to request warranty support.
You stay in control of the decision and the quoted work.
Back up important information before bringing in the device.
Coverage for the replaced parts and repair workmanship.
Talk with us about your device, symptoms, and what to bring.