A Repair Process Built Around Clear Decisions.

We inspect first, explain what we find, and wait for your approval before beginning the repair.

How Your Repair Moves Forward

Five clear steps, with your approval at the center.

  1. 01

    Free Initial Diagnosis

    Bring in the device and the accessories connected to the problem. We start with a preliminary inspection to understand the symptoms and likely repair path.

  2. 02

    Clear Explanation and Quote

    We explain what we found, what the repair would involve, the estimated timing, and the price based on the model, damage, and parts availability.

  3. 03

    Customer Approval

    No repair begins until you understand the plan and approve the quote. If you decide not to continue, we stop before repair work begins.

  4. 04

    Repair and Testing

    We complete the approved work, handle the device carefully, and test the repaired function before letting you know it is ready.

  5. 05

    Pickup and 180-Day Limited Warranty

    At pickup, we review the completed work and your warranty. Keep the repair receipt or other proof of service in case you need warranty support.

Repair timing is confirmed after diagnosis.

Many common repairs can be completed the same day or next day. Timing depends on the device, damage, parts availability, and required testing.

180-Day Limited Repair Warranty

Coverage begins on the pickup date and applies to defects in the parts we replaced and our repair workmanship.

New accidental damage, liquid exposure, software issues, unrelated faults, and problems with parts we did not replace are not covered. Contact the shop and provide your repair receipt or other repair record to request warranty support.

Clear Quotes. Careful Repairs.

Approval before repair

You stay in control of the decision and the quoted work.

Prepare your data

Back up important information before bringing in the device.

Limited warranty

Coverage for the replaced parts and repair workmanship.

Have a question before you visit?

Talk with us about your device, symptoms, and what to bring.

Phone support

Call RSLTECH INC

+1 (646) 621-2345

Please call during business hours.

Business hours

Mon–Sat10:00 AM–7:00 PM

SundayClosed

Store address

7721 18th Ave
Brooklyn, NY 11214