Bring the device and related accessories
Include the charger, cable, controller, adapter, or other accessory connected to the problem.
Tell us what is happening, ask what accessories to bring, and arrange a visit to the fictional FixForward demo shop in SoHo.
214 Mercer Plaza, Suite 108,
New York, NY 10012
This is a fictional business created for demonstration purposes. The address and phone number shown on this website are not associated with a real repair shop.

A few details can make the initial diagnosis easier.
Include the charger, cable, controller, adapter, or other accessory connected to the problem.
Save important files, photos, and account information before the visit whenever the device allows it.
Write down error messages, when the problem started, and what happened immediately before it appeared.
We start by understanding the device and the symptoms.
No repair begins before you approve the work and price.
Coverage for replaced parts and repair workmanship.
Call to discuss your device and arrange a visit.