Call First. Bring Your Device In.

Tell us what is happening, ask what accessories to bring, and arrange a visit to the fictional FixForward demo shop in SoHo.

Visit FixForward

  • 214 Mercer Plaza, Suite 108,
    New York, NY 10012

  • (212) 555-0147
  • Mon–Sat10:00 AM–7:00 PMSundayClosed

This is a fictional business created for demonstration purposes. The address and phone number shown on this website are not associated with a real repair shop.

Stylized street-grid map of the SoHo service area in Manhattan

Prepare for Your Visit

A few details can make the initial diagnosis easier.

Bring the device and related accessories

Include the charger, cable, controller, adapter, or other accessory connected to the problem.

Back up important data

Save important files, photos, and account information before the visit whenever the device allows it.

Note the symptoms

Write down error messages, when the problem started, and what happened immediately before it appeared.

What to Expect

Free initial diagnosis

We start by understanding the device and the symptoms.

Clear quote first

No repair begins before you approve the work and price.

Limited warranty

Coverage for replaced parts and repair workmanship.

Ready to talk about your repair?

Call to discuss your device and arrange a visit.

Phone support

Call FixForward

(212) 555-0147

Please call during business hours.

Business hours

Mon–Sat10:00 AM–7:00 PM

SundayClosed

Store address

214 Mercer Plaza, Suite 108
New York, NY 10012